- Refund policy: Campaigns purchase a minimum of 3 months service from CampaignSidekick plus a pre-purchase of phone minutes and texts based on the size of campaign.
- Campaigns take 72 hours from the point of sign up until they are live.
- Cancellation policy: Campaigns that cancel in the first 24 hours will receive a full refund. If not cancelled within 24 hours from sign-up, campaigns commit to the 3 month minimum plus the initial pre-purchase of phone minutes and texts.